How does the invoicing process work for invoices issued by the BumaStemra & Sena Service Centre?

Step 1: Original Invoice
Each year, you will receive an invoice for your music licence by post or email, with a payment term of 30 days. For most licences, you are eligible for a 33.33% discount if you pay the invoice on time. If this applies to you, it will be clearly stated on your invoice. If needed, you can also request to pay in instalments.

Step 2: Reminder Invoice
If the original invoice has not been paid, you will receive a reminder invoice. The discount for timely payment (if stated on the original invoice) will still apply. However, a €20 reminder fee will be added. If needed, you can also request to pay in instalments.

Step 3: Final Notice
If the reminder invoice remains unpaid, you will receive a final payment notice. At this stage, the discount for timely payment will no longer apply. You will therefore receive an additional invoice for an amount equal to the discount that was shown on the original invoice. If needed, you can also request to pay in instalments.

Step 4: Debt Collection Agency
If the invoice is still unpaid after the final notice, we will transfer the outstanding balance to a debt collection agency. Fortunately, this only happens in a small number of cases each year. Even at this stage, we encourage you to discuss your situation with us so we can work together to find a suitable solution.