I don’t see my work in Track & Trace Online. Why is that?

There are several reasons why a work may not (yet) be visible in Track & Trace Online:

Your work has not (yet) been registered
Only registered works are shown. If your work has not yet been registered, you can do so via ‘Works’ in MyBumaStemra.

Your work was registered recently
After registration, it may take up to 14 days for a work to appear in Track & Trace Online.

Fewer than 100 streams/downloads
We only show works that have reached more than 100 streams or downloads on a single platform within one month.

Data update timing
The data is updated twice a month: on the 1st and the 21st.

Your work is in conflict
If a work is in conflict, it will be temporarily hidden until the conflict has been resolved.

The link to your work is missing or incorrect
During our internal processing, we link sound recording information from DSPs to the works in our database. It is possible that a correct match has not (yet) been made. If you suspect this is the case, please send us the ISRCs that you know contain your work.