How can I report a problem or complaint to BumaStemra?

Even though we always do our best to prevent it, sometimes things go wrong. We are happy to help solve any problems quickly and easily. If a problem arises, contact us as soon as possible.

For music users, here are the details you need about filing a report, where you can get help and what to expect from the process.

Please note: if you are a music creator and you want to file a complaint, you can find the details here: Complaints Procedure – BumaStemra.